ads13 Responsible Gaming — Stay Informed, Stay Safe

Gaming is for fun — not stress. ads13 believes every player should stay in control. On this page you will find out how to set limits, recognise warning signs, and get help when you need it.

21+ Age Required SSL Secured 24/7 Support Self-Exclusion Available

Responsible

Gaming is for fun
not addiction

21+ Only

What is Responsible Gaming and Why Does It Matter

Betting and casino games are primarily a form of entertainment. But when gaming starts to feel more important than everyday life, or when the urge to keep playing in order to win back lost money takes over, it is no longer entertainment — it becomes a problem.

ads13 puts every player's wellbeing first. Before you join the platform, we want to be clear that playing is permitted only for those aged 21 and above. This age limit is strictly enforced and is not a formality — it is a core part of our policy.

Reading the ads13 Terms and Conditions will show you that age verification is mandatory when opening an account. If an underage user is identified, their account is closed immediately and any deposited funds are returned.

Responsible gaming means setting a clear budget before you play, keeping a clear head after a loss, respecting time limits, and not letting gaming become your only interest in life. Every section of this page is here to guide you in that direction.

Core Principles of Responsible Gaming

Playing is strictly prohibited for anyone under 21
Gaming is for entertainment purposes only
Never go beyond the budget you set for yourself
Do not play in an attempt to recover lost money
Gaming should never come before family or professional responsibilities
Never play with borrowed money or someone else's funds
Avoid gaming when you are under stress or feeling low

Tools for Setting Your Own Limits

ads13 offers several protection tools that let you stay in control of your own gaming. To use these tools, contact ads13's 24/7 live chat support.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, a lower limit takes effect immediately; increasing it requires a waiting period.

Session Time Limit

Decide in advance how long you will play in one session. When the time is up, the system automatically sends a warning and the session can be ended.

Bet Limit

You can set a maximum amount per bet, reducing the risk of losing a large sum in a single decision.

Loss Limit

If your losses exceed a set amount, your account will automatically close for that day or week. This takes effect immediately.

Cooling-Off Break

Temporarily suspend your account for anywhere from one week to several months. During this time, logging in will not be possible and no promotional messages will be sent.

Permanent Self-Exclusion

If you want to step away from ads13 for the long term or permanently, activate self-exclusion. Once active, a minimum of 6 months must pass before you can request to reopen.

To activate any of the above options, contact ads13 via live chat or email — the support team is available 24 hours a day, 7 days a week in both Bengali and English.

Warning Signs of Problem Gambling

If you or someone close to you shows any of the signs below, seek help without delay.

Placing increasingly larger bets in an attempt to win back lost money
Hiding your gambling from family, friends, or colleagues
Borrowing money or going into debt to fund gambling beyond your set budget
Repeatedly trying to stop gambling but failing
Being unable to focus on sleep, work, or studies because of thoughts about gambling

Feeling restless, angry, or low when unable to gamble
Selling belongings or using family money to cover gambling expenses
Turning to gambling to relieve stress or to escape problems
Continuing to play more even after a big win, unable to stop
Lying about gambling or deceiving yourself about it

Keep in mind: Recognising one or more of the signs above does not necessarily mean you need treatment or counselling — but staying aware and telling someone if needed is the sensible thing to do. The ads13 support team is always ready to talk about this as well.

Check In With Yourself

Consider the questions below honestly. This is not a test — it is a simple way to stay self-aware.

Think about whether any of the following has happened to you in the past month:

I spent more than my set budget

I kept playing to try to win back money I lost

I hid my gambling from my family

My work or studies suffered because of gambling

I gambled using money belonging to a friend or family member

I wanted to stop gambling but could not

If you answered "yes" to two or more of the questions above, it would be sensible to speak with the ads13 support team or consult a professional counsellor.

Where to Get Help

Admitting there is a problem is not a weakness — it takes courage. Reach out through any of the channels below.

ads13 Live Chat Support

ads13's 24/7 live chat lets you speak directly in Bengali. Contact live chat now to activate any protection tool — deposit limits, cooling-off, or self-exclusion.

Email Support

If you prefer to put things in writing, send a message to the ads13 support email. The team responds in both Bengali and English, and your information is kept completely confidential.

Family and Trusted People

Talking openly with someone close to you is often the most effective step. Let a family member or trusted friend know — their support can help you get back on track.

Professional Mental Health Counselling

Gambling addiction is a recognised mental health condition and there are effective treatments for it. Do not hesitate to seek help from a trained counsellor or psychiatrist.

Support Groups

Talking with others who have faced the same situation can make a real difference. Reach out to mental health support groups in Bangladesh.

Close Your Account

If you feel you need a break right now, contact ads13 support to suspend or permanently close your account. We treat this decision with the utmost respect.

ads13's Commitment

ads13 is not just a betting platform — it is an effort to build a responsible environment. We believe gaming is truly enjoyable only when it is approached in a measured and mindful way.

24/7

Support Services

21+

Age Limit Policy

SSL

Secure Connection

Practical Tips for Healthy Gaming

Set Your Budget First

Only play with an amount you can afford to lose without it affecting your life. Once your budget is gone, stop for the day.

Set a Time Limit

Decide how long you will play before you start. Use a timer and stop when it goes off.

Play for Fun

Thinking of gaming as a source of income is a mistaken idea. It is entertainment — winning is a bonus, and not winning is fine too.

Never Borrow to Play

Never gamble with borrowed money or someone else's funds. This habit can quickly lead to serious financial trouble.

Take a Break After a Loss

Do not decide to play again immediately after a big loss. Take a short break and let yourself calm down.

Keep Your Family in the Loop

Be open with your family. Keeping secrets makes problems worse. The people closest to you are your greatest source of support.

Protection of Minors

At ads13, opening an account or playing by anyone under 21 is strictly prohibited. If there are minors in your home, make sure they cannot access your account. You may use browser-level age-filter software on shared family devices. Reading our Privacy Policy will explain how we keep your information secure and what steps are taken to identify underage users.

Questions and Answers About Responsible Gaming

You can find answers to more general questions in our FAQ section. The most common questions about responsible gaming are answered here.

Yes, but for short-term self-exclusion, the account cannot be reactivated until the set period has ended. For permanent self-exclusion, you must wait a minimum of 6 months before applying to reopen and must discuss it with the support team at that time.

Yes, lowering a deposit limit takes effect immediately. However, a request to increase the limit only takes effect after the applicable cooling period, which protects you from decisions made in the heat of the moment.

A cooling-off is a short-term break — typically a few days to a few months. Self-exclusion is a longer-term decision, taken for a minimum of 6 months or permanently. In both cases, the account cannot be reactivated before the set period ends.

Start by speaking to them directly and calmly. Express your concern without placing blame. Encourage them to contact ads13 support or set limits on their account. If needed, suggest they seek professional counselling. Family support is often the most effective help in situations like this.

Age is confirmed at registration using a national ID card or date of birth. Account verification is required before any withdrawal. If there is any doubt that a user is under 21, the account is suspended immediately.

No, simply talking will not close your account. If you only want advice and are not requesting a limit or self-exclusion, no changes will be made to your account. We want you to feel free to speak openly.